Last updated 27 Aug 2026
You are putting your products, your orders, and your customers' details into SalesCenta. Here is a plain account of how that data is handled. The full detail is in our Privacy Policy.
We do not sell your data
We do not sell your data or your customers' data to third parties. It is not a revenue line for us, and it never will be.
Your customers' data belongs to you
There are two separate things here: the account data we hold about you as a merchant, and the data your own customers give you through your storefront. For that second kind, you are the controller — it is your customer list, not ours. If someone asks us to delete data they gave to your store, we direct them to you, because it is your record to act on.
Who we share data with, and why
Only what is needed to run the service:
- Payment processors such as Paystack, to process transactions.
- Infrastructure and service providers that host and operate the platform.
- Integrations you choose to connect — Google Analytics, Meta Pixel, or Zoho — and only when you connect them.
How long we keep it
Your account data is kept as long as your account is active. Revenue reports and staff activity logs are retained for 90 or 365 days depending on your plan. If you close your account, we delete or anonymise your data within a reasonable period, except where we are legally required to keep records for tax or compliance.
Your rights over your data
You can access, correct, delete, or export your account data. In Nigeria those rights apply under the Nigeria Data Protection Act (NDPA); if you are in the UK or EU, under UK GDPR and EU GDPR. To exercise them, contact us.
Controlling access inside your own team
A lot of data safety is about who on your side can see what. SalesCenta has staff roles and permissions, so you can give a sales assistant access to orders without giving them your revenue reports or billing. Set this up under Settings → Access control.
Questions
Email hello@salescenta.com with any question about how your data is handled.
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